Responsible Microfinance - Community Bankers Program
Starting in 2011-12, we provided training to 44 staff of SPBD Tonga. New skills in customer service and leadership helped them better perform their functions as branch and centre managers. Since then the focus of our support has been on embedding the village training program within SPBD Tonga operations.
Microloans - Lending Program
Our lending program with SPBD Tonga started in 2011, with the funding of 50 loans. This grew to 178 loans and $68,675 in funding by the third year, and 100% of the loans have been repaid.
Skills Development - Village Trainers Program
Good Return staff have assisted SPBD Fiji in developing a financial education training and coaching program, involving maintenance of a financial diary, so that participants can plan and track their cash flows.
In the first two years of the program we trained 34 staff and 1,291 women clients. This training is now being rolled out to all SPBD members.